At Conversant, we are proud of our long-standing relationships and established contracts with global mobile phone operators, OEMs, third-party repair companies and electronics insurance companies.

U.S. Operations

Conversant Products, Research Triangle, Raleigh, Durham, Chapel Hill, NC, USA

Located in the Middle of the U.S. Technology Hub, in the Research Triangle area in North Carolina.

Mike Sullivan, CEO, Conversant Products

Mike Sullivan


President & CEO

Mike is co-founder and President of Conversant Products.  He brings over thirty years of consumer goods and high tech experience to the company. Mike provides the company with proven expertise in Management, Sales & Marketing, Logistics & Supply Chain Management, Product Development, After Sales Service, Business Modeling and Opening New Markets.  

Mike’s experience includes ten years with Ericsson/SonyEricsson Mobile Phones. His most recent assignment with Ericsson/SonyEricsson was Vice President, GSM Sales & Marketing, Americas.   At Ericsson Mike was responsible for many initiatives including the design and implementation of their launch of GSM phones in the Americas as well as Ericsson’s accessory product portfolio and programs.   Prior to Conversant, he spent 4 years with Strax, developing new businesses for the company, one of which became Conversant Products. Mike began his career with The Pillsbury Company, where he held numerous positions of increasing responsibility. 

Mike holds a BS degree in Business Administration from the University of Minnesota.



Conversant Products Hong Kong Operations.

Our state-of-the-art R&D, engineering and manufacturing facility is located in Hong Kong. 
The Conversant team in Hong Kong is led by experienced electronics-industry executives who specialize in engineering, design, procurement, production, quality-control, new product introduction, process development, fixturing, material qualification, vendor qualification and documentation systems.

Hong Kong Leadership Team, Kenny Kam - COO at Conversant Products, Hong Kong

Kenny Kam

Chief Operations Officer

Kenny is Chief Operational Officer of Conversant Products. He is responsible for Conversant's Hong Kong, Mainland China and Philippines operations and the Conversant Product's procurement and supply chain. Kenny specializes in Operational Management, Supply Chain Management, and Human Resources. Born in the south of China and educated in Europe, Kenny has a deep understanding of the superior quality level our customers expect. Kenny navigates the complex South China market with precision and leadership.  His skillful approach allows operations and suppliers to deliver excellent solutions on time and on budget.  Before joining Conversant, Kenny owned a successful mobile phone parts trading company.  While studying at Oxford, Kenny instructed undergraduate courses in accounting, where he perfected his communication and management skills. 

Kenny holds a BSc in Accounting & Finance from the University of Warwick and a Msc degree in Management Research from the University of Oxford. 

Wallace Fan, Senior Manager of Engineering, Conversant Products, Hong Kong

Wallace Fan

Senior Manager of Engineering

Wallace has been a member of Conversant Products since being founded in 2007.  As the Senior Manager of Engineering, Wallace is responsible for our New Product Introduction process and our rigorous Quality System process.  Wallace has worked in the electronic manufacturing industry his entire career, holding various positions of increasing responsibility with prestigious companies including Phillips Displays and Microsoft.  His primary focus has been on optoelectronics, including LCD/OLED displays, touch panels, various glass materials and camera modules.  Wallace has proven functional expertise in launching new products, project management, and supplier quality engineering.

Wallace holds a BSc degree in Statistics from Simon Fraser University and a MSc degree in Industrial Engineering & Industrial Management from the University of Hong Kong.

To Tse Senior Manager, Operations at Conversant Products Hong Kong facility

To Tse

Senior Manager of Operations

To joined Conversant in 2010 and as Senior Manager of Operations.  To is responsible for the production activities in our Hong Kong and Philippines facilities. He is also responsible for our material management and logistics departments.  To has been working in the electronics manufacturing industry, specializing in LCD/LCM production for over 15 years. His primary focus is to oversee projects from the initial new product Introduction through the successful transition to mass production.  To delivers operational improvements to the process for optimum project management. 

To holds a BSc degree in Industrial Manufacturing & Systems Engineering from the University of Hong Kong. 



Conversant Products Philippines Operations.  Conversant Product Americas, Europe and Asia.

Our technical production facility is located in the Philippines.

Conversant Products Technical Production Facility, Eden Sorreta General Manager.

Eden Sorreda

General Manager, Philippines Facility

Eden joined Conversant in 2010 when we opened our Philippines facility.  As the General Manager, she is responsible of the overall implementation and coordination of operations of Conversant Philippines. 

Eden has over 15 years experience in manufacturing operations and human resources, holding high level positions in global retail, business and technology companies. 

Her duties and responsibilities include formulating policies, managing daily operations, and planning the effective and efficient utilization of materials and human resources. This covers manpower planning and development, employee and labor relations, compensation and benefits packages and general administrative oversight focusing on the manufacturing division.

Eden holds a BS degree in Psychology from Far Eastern University in Manila, Philippines and had her Performance Management Certificate Course from De La Salle University. She also completed the Operations Management Course from the Asian Institute of Management (AIM).



Conversant Products Shenzhen Operations


Contact Conversant Products today to learn how we can improve your refurbishment, repair and procurement programs with reliable cost-saving solutions.